Good questions.
Helpful answers.
How do I place an order?
Browse the collection, choose your product and add it to your cart. Sign in with Google, enter your address, check delivery and complete payment securely through Razorpay.
Where do you deliver?
Serviceability is checked for your Indian pincode at checkout through Shiprocket. Available delivery options depend on our pickup location and courier network.
How do I track my order?
Sign in and open My Orders. Your order details include tracking information once a shipment and AWB have been created.
Which payment methods can I use?
Razorpay supports the payment options available for your transaction, including UPI, cards and net banking. The checkout form shows your available methods.
Can I cancel an order?
Eligible orders can be cancelled from your account before processing. Contact support if your order has moved further along. Refunds are processed separately after review.
How do I request a return?
Open a delivered order in your account and submit a return request with your reason. Our team will review it against the published return policy.
Why do I sign in with Google?
Google provides a secure way to access your orders and saved details without creating another password.
What if my payment is debited but my order is not confirmed?
Check your order status before paying again. Contact us with the order number and payment reference so we can reconcile the transaction.